The law firm Flint Bishop impressed judges at the National Credit Awards, organised by MoneyAge, where they received the titles of ‘Legal Firm of the Year’ and ‘Debt Collection Team of the Year’. With this landmark success, the Debt Recovery team expands on their already impressive portfolio of awards.
Flint Bishop’s Head of Debt Services, Niall Gilhooley, and Client Relationship Manager, Pete Littlefair, accepted the awards at the ceremony, which took place at the prestigious Waldorf Hilton in London on 20 October.
By rewarding outstanding achievements in the UK credit space, the National Credit Awards contribute towards raising the standards within the credit arena. Their awards honour the exceptional professionals and firms in the many varied fields of the credit industry. They recognise, celebrate, and promote best practice to support continuing development.
Flint Bishop’s use of data analytics to drive recoveries impressed the National Credit Awards, and was one of the key merits the team was recognised for. Their data rich insights help to optimise collection strategies, identify trends, assist with financial forecasting, drive improved return on investment, and identify any potential changes required to the client’s own internal credit and collections processes.
The panel of judges were also impressed by the team’s continued improvement initiatives, such as strategies to maximise pre-litigation collections. This approach has proven to deliver a staggering pre-litigation recovery rate that saves clients substantial amounts in costs.
Gilhooley commented: “This award represents the great strides the department has made over the past year. We are extremely proud to have been able to strike a balance between acting ethically for both our clients and their debtors while still delivering unparalleled collection results.”
Chief Executive Qamer Ghafoor added: “I am extremely proud of everyone who contributes to the continuous success of our Debt Recovery operation, which has again resulted in us being nationally recognised for our expertise within the credit industry.
“The team has been going from strength to strength and constantly challenging themselves to develop and improve the service we provide to our clients. This success has manifested from not only our continued investment in technology, but also from the incredible talent of our people.”